Legal
Withdraw or Cancel a Purchase
Use this online function to submit a statutory withdrawal, cancellation or refund-review request.
Version 1.1.0 · Effective 11 July 2026
Important
Submitting the form records the time of your request. Eligibility and any refund amount depend on the purchase date, service status, applicable law and the accepted purchase terms. You do not need to give a reason to exercise a statutory withdrawal right where that right applies.
